Privacy Policy

Last Updated: July 2, 2026

The Party Machine (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, www.partymachine.omnival.io (“Website”), contact us, request information, book entertainment services, or otherwise use our services.

By using our Website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Mailing address or event location

• Event details, including event date, venue, schedule, music preferences, guest information, and service requests

• Billing and payment information

• Communications you send to us, including inquiries, forms, emails, calls, and text messages

• Any other information you voluntarily provide to us

Non-Personal Information

• IP address

• Browser type

• Device type

• Pages visited on our Website

• Referring website or source

• Usage data and analytics

• Cookie and tracking technology data

2. How We Use Your Information

We may use your information to:

• Provide, customize, and deliver our entertainment services

• Respond to inquiries, quote requests, consultation requests, and customer support requests

• Check event date availability and assist with event planning

• Process agreements, deposits, payments, and invoices

• Communicate with you about your event, booking, account, or requested services

• Send appointment reminders, service updates, event planning information, and customer care messages

• Send marketing or promotional communications only where permitted by law and where you have provided appropriate consent

• Improve our Website, services, customer experience, and internal operations

• Protect our rights, customers, business, Website, and services

• Comply with legal obligations

3. SMS/Text Messaging Privacy

If you provide your phone number and consent to receive text messages from The Party Machine, we may use your phone number to send SMS or MMS messages related to your inquiry, quote request, consultation, booking, event planning, payment reminders, customer care, service updates, and, where permitted, promotional offers.

Message frequency may vary depending on your inquiry, booking status, event planning needs, and communication preferences. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. You may reply HELP for help or contact us using the information listed below.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Sharing Your Information

We may share your information with:

• Service providers and vendors who assist in operating our Website or providing services, such as payment processors, hosting providers, customer relationship management tools, scheduling tools, email providers, SMS messaging platforms, analytics providers, and event support vendors

• Venues, subcontractors, event professionals, or service partners when necessary to provide services you requested or to coordinate your event

• Legal authorities if required by law, regulation, subpoena, court order, or legal process

• A successor entity in connection with a merger, acquisition, restructuring, financing, or sale of all or part of our business

We do not sell your personal information. We do not share mobile opt-in data, text messaging consent, or mobile numbers with third parties or affiliates for marketing or promotional purposes.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences

• Analyze website traffic and usage

• Improve our Website and services

• Understand how visitors interact with our Website

You can adjust your browser settings to refuse cookies, but some parts of our Website may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access or obtain a copy of your personal information

• Correct or update your personal information

• Request deletion of your personal information

• Object to or restrict certain processing activities

• Opt out of marketing communications

• Opt out of text messages by replying STOP

To exercise your rights, please contact us at [email protected].

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

9. Children’s Privacy

Our Website and services are not directed to children under 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 18 without appropriate consent, we will delete it promptly.

10. Third-Party Links

Our Website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing information to them.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new “Last Updated” date. Your continued use of the Website after changes are posted constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

The Party Machine

743 Congaree Road, Suite 2
Greenville, SC 29607

Phone: (864) 322-7800

Email: [email protected]

Website: www.partymachine.omnival.io

By using our Website or services, you acknowledge that you have read and understood this Privacy Policy.